Medical records request

How to request your medical records in Utah

You have a federal right to a copy of your own medical records, in Utah and everywhere else. Below is how that right works, what Utah adds on top of it, and a free letter you can fill out and send.

Your federal right (applies in every state)

Under the HIPAA Privacy Rule (45 CFR 164.524), you can get a copy of your own medical records without giving a reason. The rule binds HIPAA covered entities, which is most doctors, hospitals, and health plans. It must act on your request within 30 days and may take one 30-day extension if it tells you in writing why and when. It may charge only a reasonable, cost-based fee covering copying labor, supplies, postage if you ask for it mailed, and any summary you agreed to.

Two limits worth knowing. Psychotherapy notes and material prepared for a lawsuit sit outside the right, and access can be denied on the narrow grounds the rule lists, some of which you can have reviewed. And the fee cap covers copies for you. When you direct a provider to send records to someone else, a 2020 federal court ruling (Ciox Health v. Azar) took that cap off, so state limits are what remain.

What Utah adds

Copy fees
For your own records, a provider may charge only a reasonable cost-based fee covering copying (supplies and labor) and postage if you ask for it mailed — the same standard as federal HIPAA. The statute's fixed per-page rate schedule applies to third-party/attorney requests, not to patients.
Worth knowing
The statute expressly ties the deadline for your own records to the HIPAA timeframe rather than imposing a shorter state clock.
The law
Utah Code § 78B-5-618

HIPAA sets a floor, not a ceiling. A Utah rule that gives you greater access, a faster deadline or a lower fee, is not preempted, so it stands alongside the federal right. State caps can also carry limits of their own: some apply only to certain kinds of provider, some price electronic copies differently, and some do not apply when a third party is asking. This is general information, not legal advice. Confirm the specifics with your provider's records office.

Source

Who it covers: Health care providers generally.

We read this source on June 21, 2026 and have not re-checked it since. Many states adjust their caps every year, so treat the amounts as a starting point and confirm the current figure with the statute or your provider's records office.

Your Utah records-request letter

Whose records are these?
Patient details
Where to send the request

If we have a verified rule for that state, the letter references it alongside your federal HIPAA right.

Which records?
Format and delivery

Leave any field blank and the letter prints a fill-in line you can complete by hand. We generate the PDF and send it back — we don't save it, log it, or keep anything you type here.

Requesting records in Utah — common questions

How do I request my medical records in Utah?
Under your federal right of access (HIPAA, 45 CFR § 164.524), you can get a copy of your own records from a HIPAA-covered provider or health plan in Utah. Send a written request, and the free letter on this page works, to the provider's Health Information Management or Release of Information office, or use their patient portal if they have one.
How much can a provider in Utah charge for copies of my records?
For your own records, a provider may charge only a reasonable cost-based fee covering copying (supplies and labor) and postage if you ask for it mailed — the same standard as federal HIPAA. The statute's fixed per-page rate schedule applies to third-party/attorney requests, not to patients. HIPAA separately limits what a covered provider may charge for your own copy to a reasonable, cost-based fee covering copying labor, supplies, postage if you ask for it mailed, and any summary you agreed to. Searching and retrieving are not on that list. Whichever rule protects you more is the one to cite. That federal cap covers copies for you. When you direct records to a third party, a 2020 federal court ruling took the cap off, and state limits are what remain.
Is this records-request letter free?
Yes. The generator builds a HIPAA records-request letter you can download and print for free. Nothing you type is saved or sent to anyone but you.

What we will never do with your records

This generator runs without an account, and KeptWell itself makes the same promises to every family, regardless of plan or price.

We won't sell your data.
Not to advertisers, not to data brokers, not to insurers, not to pharma, not to anyone, in any form, ever.
We won't train AI models on your records.
KeptWell does not opt in to model training. OpenAI and Anthropic do not use API inputs or outputs to train their models by default.
We won't lock you in.
You can export everything in your circle as a ZIP at any time. Cancellation is one click.

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